Conditions d’utilisation

Draft for legal review. Last updated: see change history.

1. The service

SmartGo US ("we") builds, hosts and maintains a website for your business and, depending on your plan, registers a domain name and provides professional email mailboxes. Plan features (pages, mailboxes, monthly edits) are listed on our pricing page at the time you sign up.

2. Billing

Plans are billed monthly or yearly in advance through our payment processor (Stripe). When you claim a site we save your payment method; your first charge happens when you approve your finished website. Prices may change with 30 days' notice. Monthly plans without a 12-month commitment may include a one-time setup fee shown at checkout.

3. Edits

Each plan includes a number of small edits per month (up to about 15 minutes of work each). Larger changes are quoted separately. Unused edits don't carry over.

4. Your domain

Domains we register for you are registered with you as the registrant. If you cancel, we will give you the transfer code and remove our registration lock. Domain renewal is included while your plan is active.

5. Your content

You are responsible for the information, photos and logos you give us, and you confirm you have the right to use them. You keep ownership of your content. You give us permission to use it to provide the service. You agree to our Acceptable Use Policy.

6. Late payment

If a payment fails we'll remind you. After 30 days unpaid, your website may be paused (not deleted). It comes back as soon as payment is received.

7. Cancellation

You can cancel anytime from your customer page or by email. Your plan stays active until the end of the paid period. On request we'll send a copy of your site files and your domain transfer code. Email mailboxes are deleted 30 days after cancellation, so please move any messages you want to keep.

8. Availability and liability

We work hard to keep your site and email online but can't guarantee uninterrupted service. To the extent allowed by law, our total liability is limited to the amount you paid us in the 3 months before the claim.

9. Governing law

These terms are governed by the laws of the State of Texas.

10. Contact

SmartGo US, PO Box 0000, San Antonio, TX 78201. Email: hello@smartgous.com.